I sent about 5 different emails and cant get a response anymore. Im really trying hard to get my account back. My Question now is how can this be fixed? anyone who have been in a similar situation and were able to get youre account back how did you do it? is there any work arounds Im stuck not being able to do anything and im upset that they wont reply anymore. My 2fA got disconnected because i switched phones although i still have the alternative codes for 2fa but seems like all trace of my old account has disappeared like my connected accounts to sony, xbox and my own email were changed. Im just devastated i cant play with my friends anymore because i stopped playing games for a while to take care of family. I feel like theyre just throwing my case under the buss. They havent gotten back to me after the third time sending them a request. I cant sign into my account to show my recent transactions but I hope somehow they fix this or atleast respond to me and im doing everything in my power to get back my account i spent hundreds of dollars on. I have looked although all my emails for a Transaction ID somewhere and I can find none. I went to call my bank and told them the situation they tried to see if there was a seperate transaction ID the bank can see that I don't see on my statements and my banker told me that the Banks Transaction ID is all they are able to view and they really cant do anymore than i can. Im feeling really demoralized because I just chatted with Ubisoft and they said that the bank statements aren't enough and to Talk to my bank to see if they can provide the Transaction ID. then all my accounts got hacked into like EA, Steam, Google, Sony, and others and I got my accounts back but im still fighting for my epic games account back. at the time i wasnt around my computer and didnt check emails and life went on. I even showed my ownership on my ps4 and so when i last emailed them I sent the information and was rejected for it. I never received any receipts to my email (From a Xsolla). even though I have pictures and Transaction IDs from my bank and know when i made my purchases and When i approximately last logged on. So when i realized my Epic games account was hacked I Reported it to epic games telling them my most recent transaction ID, First Username, Address and my IP address aswell as trying to pinpoint when i last logged onto fortnite and I was talking back and forth to the Epic games Support and I was told at this time there wasn't enough proof that I was the original owner of the account. Awhile back i was taking a break from games because my grandma got really sick and needed my help.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |